Shipping policy
Shipping Policy
Made-to-order processing
Many Bellseycompany products are made specifically for you after your order is placed. Most made-to-order products are prepared for shipment within 2–7 business days.
Some specialty products or products fulfilled by an international production partner may require additional production time. Business days do not include weekends or holidays.
Estimated delivery
After production is completed, most orders shipped within the United States arrive within approximately 3–12 business days.
Certain products fulfilled by international production partners may take up to 30 business days in transit after production. When available, more specific shipping information will be included in the product description or displayed during checkout.
Production and delivery estimates are not guaranteed delivery dates.
Tracking information
A shipping confirmation email containing tracking information will be sent when your order ships. Please allow up to three business days for the carrier to activate or update the tracking information.
If you have not received tracking information or your tracking has not updated for an extended period, contact us at bellseycompany@gmail.com with your order number.
Multiple packages
We work with multiple production and fulfillment partners. If your order contains more than one product, the items may be produced at different locations and arrive in separate packages on different dates.
You may receive a separate shipping confirmation and tracking number for each package. Receiving only part of an order does not necessarily mean that the remaining items are missing.
Incorrect shipping addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us immediately at bellseycompany@gmail.com if you notice an error.
Address changes are not guaranteed after an order enters production. Once an order has shipped, we generally cannot change or redirect the delivery address. Additional production or shipping charges may apply if an order must be shipped again because an incorrect or incomplete address was provided.
Carrier, holiday, and weather delays
Delivery may be delayed by holidays, severe weather, carrier backlogs, customs processing, high order volume, or other circumstances outside our control.
Please allow additional time during holidays and peak shopping periods. If your order is significantly past its estimated delivery period, contact us at bellseycompany@gmail.com, and we will help investigate the shipment.
International orders
International delivery times vary by destination and fulfillment partner. International customers may be responsible for customs duties, import taxes, or other fees imposed by their country. These charges are not controlled by Bellseycompany.